Cancellation

All cancellations require a 24-hour notice to avoid a fee of $25. A 50% non-refundable deposit is required on mobile services, bridal services, online booking and services booked over $200.

 

Arrival

If your day got hectic, and you expect to be more than 10 minutes late for your appointment, please call to let us know, so we can reschedule or make a plan to accommodate you.

 

Fees

A fee of $4 is added to all non-chemical hair services. If the service includes chemicals, there will be a $7 fee added. The fees are used to contribute to employee, client and environmental care programs.

 

Gift cards

Gift cards are not transferable, may not be returned, may not be redeemed for cash or used to purchase another gift card. Service prices are subject to change. Spa packages may not be substituted. Gramercy Hair Salon is not responsible for lost or stolen cards.

 

Adjustments

If you leave your appointment and something seems a little off. A hair is out of place? It’s not the tone you were hoping for? Please let us know within 3 days so we can make proper adjustments.

 

Community-building Program

If you know someone who is in need of hair services, but cannot afford them due to circumstances, please inquire about our community-building program or share with us by emailing info@gramercyhairsalon.com